Experience

15+ years of PMO governance and regulated program delivery across Tier-1 banks and global enterprises.

Selected Impact

Results, not just activity

Outcomes delivered across regulated, high-stakes programs.

2 → Satisfactory

Reversed failing audit ratings

Led governance remediation across four interrelated AML workstreams, reversing two consecutive unsatisfactory audit ratings and supporting a satisfactory result in the next cycle.

TD Bank Group
$1M

SR&ED tax credit delivered

Delivered a $1M SR&ED tax credit through disciplined portfolio governance, financial optimization, and benefits-focused investment-planning support.

EQ Bank
72% → 93%

On-time UAT execution

Redesigned defect triage and tracking to raise on-time UAT execution from 72% to 93% while reducing duplicate defects by 28% on a consent-order remediation program.

Citi Group
30+ projects

Modernized portfolio reporting

Migrated manual reporting to Power BI dashboards, standardizing KPIs / KRIs across a 30+ project AML and financial-crimes portfolio for senior leadership visibility.

Bank of Montreal
$83M TCV

Major client portfolios

Governed combined portfolios of ~$83M TCV across seven global enterprise clients — including Rogers ($54M) and Rockwell Automation ($22M) — strengthening financial controls, executive reporting, and delivery oversight.

HCL Technologies
Built from zero

Enterprise PMO framework

Stood up an enterprise PMO from the ground up — lifecycle stages, governance checkpoints, intake, and OSFI-aligned controls embedded into day-to-day delivery.

EQ Bank
Career Timeline

Professional experience

TD Bank Group Jan 2026 – Present
Sr. Program Manager & Audit Lead
AML Replatform Program · Reporting to VP
  • Lead audit remediation and governance execution across a four-workstream AML replatform program under heightened regulatory and internal-audit scrutiny.
  • Reversed two consecutive unsatisfactory audit ratings by closing control gaps and strengthening evidence quality ahead of the next audit cycle.
  • Built structured Confluence, JIRA, and SharePoint repositories and governance routines to improve traceability and audit readiness end-to-end.
  • Partner with Risk, Compliance, Technology, and Finance leaders on prioritization, funding alignment, and risk visibility for senior stakeholders.
Citi Group Dec 2024 – Dec 2025
PMO Consultant
Major Regulatory Remediation Initiative · Reporting to Director
  • Supported PMO execution for a consent-order-driven remediation program with strict audit, compliance, and evidence standards.
  • Lifted on-time UAT execution from 72% to 93% and cut duplicate defects by 28% through a redesigned defect-triage model.
  • Standardized governance templates, RAID controls, and evidence repositories across multiple cross-functional workstreams.
  • Produced executive reporting packages and steering decks that turned detailed updates into decision-ready material for senior leaders.
EQ Bank Apr 2022 – Sept 2024
Senior Manager, Enterprise PMO & Strategic Sourcing & Procurement
Reporting to Senior Director
  • Built the enterprise PMO framework from the ground up — lifecycle stages, governance checkpoints, templates, SOPs, and reporting cadence.
  • Embedded OSFI B-10 / E-21-aligned controls into PMO workflows, vendor governance, and documentation to strengthen audit readiness.
  • Owned portfolio financial governance: baselines, forecasts, accruals, variance analysis, and quarterly re-planning across CapEx / OpEx.
  • Delivered a $1M SR&ED tax credit and centralized OnePlan + Confluence usage across enterprise portfolios.
Bank of Montreal (BMO) Nov 2018 – Mar 2022
Project Manager — PMO Governance & Reporting
Corporate & Financial Crimes Technology · Ambition 2025 Influencer
  • Managed PMO governance and reporting quality across a high-compliance portfolio of 30+ AML and financial-crimes technology projects.
  • Migrated manual portfolio reporting to Power BI dashboards, standardizing KPIs / KRIs for executive visibility.
  • Owned RAID governance, forecast updates, and audit-ready documentation for senior governance forums.
  • Partnered with Risk and Compliance teams to strengthen audit traceability and portfolio discipline.
HCL Technologies May 2011 – Nov 2018
Account Delivery Manager — IT Infrastructure
Global IT-infrastructure delivery — telecom, industrial automation, finance, insurance & consulting
  • Primary governance and delivery interface across seven global enterprise clients — including Rogers Communications, Rockwell Automation, Heidrick & Struggles, and Great American Insurance.
  • Governed combined portfolios of ~$83M TCV across fixed-price, T&M, and device programs, with full financial and commercial governance.
  • Streamlined invoicing and commercial controls for Rogers and Rockwell within two months, contributing to a ~25% uplift in HCL account revenue.
  • Delivered a global infrastructure upgrade across 52 sites (Heidrick & Struggles) by coordinating network, infrastructure, security, and operations teams.

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